Privacy Policy
At SKYLAKE SOLUTION PVT.LTD. , we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our packers, movers, and transportation services. By accessing our website or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information to provide you with safe and efficient services:
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Personal Information: Name, contact number, email address, residential/office address.
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Service Details: Pickup and delivery addresses, moving date, type of goods, and transportation requirements.
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Payment Information: Billing details, payment method, and transaction history.
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Usage Data: Information about your interaction with our website (IP address, browser type, cookies, etc.).
2. How We Use Your Information
We use the collected information to:
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Provide and manage our packers, movers, and transportation services.
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Confirm bookings, schedule pickups, and ensure timely delivery.
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Communicate with you regarding services, queries, or support.
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Improve our services, website experience, and customer satisfaction.
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Process payments securely.
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Send important updates, offers, or promotional content (only if you opt-in).
3. Information Sharing
We respect your privacy and do not sell, trade, or rent your personal information. We may share your information only in the following cases:
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With trusted service partners, team members, or logistics associates who help deliver your goods.
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To comply with legal requirements, government regulations, or court orders.
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To protect our rights, property, and customer safety.
4. Data Security
We adopt appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
5. Cookies Policy
Our website may use cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can disable cookies through your browser settings, but some features of the site may not function properly.
6. Your Rights
You have the right to:
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Access, update, or request deletion of your personal information.
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Opt-out of receiving promotional communications.
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Contact us regarding any concerns about your data privacy.
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We encourage you to review this page periodically.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us